Value Chain diagrams

A Value Chain diagram can be used to decompose processes and its relationships, with the possibility of describing the delivery of value to the customer. You can see below an example of a Value Chain diagram:

Exemplo de diagrama de cadeia de valor

It can also be used to create a first level process map, providing an easy-to-understand overview of the processes for people from different areas in the organization.

It is an easy to read and interpret diagram, and it can include several levels up to the most detailed of all, represented by a BPMN diagram.

How to create a Value Chain Diagram

Creating this type of diagram is similar to creating a BPMN diagram. The only difference is in the new diagram dialog box, where you must select the corresponding option. The sequence of steps is as follows:

  1. In the process editor, click the icon .
  2. In the new diagram dialog box, enter the name and the type “Process Landscape”, as shown in the picture below:

New value chain diagram

After completing the dialog box above, the drawing area will be presented, which has on the left the following elements for modeling:

Drag the elements from the toolbox to the drawing area and start modeling!

If you want to modify any property, it is very easy. Select the element in the drawing area and then access the properties tab on the right:

Properties of a value chain element

You can link a series of processes to each element of your diagram. In order to do that, follow these steps:

  1. Select the element in the diagram.
  2. Select the properties tab on the right.
  3. Click the button “Linked Processes”.
  4. In the link diagram, list a process or category of processes. It is even possible to link another value chain diagram, thus creating several levels.

Linking value chain diagrams


Using the Value Chain on the Portal

In order to use a specific value chain diagram as a starting  point on the portal, follow these steps:

  1. Select the actions tab on the right.
  2. Click the button “Linked Processes”.

Publishing a value chain diagram


After the publication, the diagram will be displayed on the portal as follows:

Value chain diagram on the portal

To undo a publication, go back to the process editor and take the following steps:

  1. Select the actions tab on the right.
  2. Click the button “Cancel Publication”.

The value chain diagram does not have versioning features, so any modifications to a published flow will be automatically visible to portal users.

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