This report highlights the top 20 users who have the most tasks with overdue deadlines. It highlights overdue tasks in red and on-time ones in green. This only affects work items with a deadline.

The objective is to be able to check the performance of the team in the critical tasks of one or more processes.

This report creates a chart for each selected segmentation. Segmentation is important in this report because it only highlights quantities for relevant users. It is therefore important to configure the segmentation on the targeted processes and/or the teams concerned in order to be able to analyze the desired data.

The periodic filter considers all work items with a deadline:

• If you choose the “Started on” option, the selection will then be made on all the tasks with deadlines that started in the selected period and that correspond to the chosen segmentation.
• If you choose the “Completed on” option, the selection will then be made on all the tasks with deadlines which have been completed in the selected period and which correspond to the chosen segmentation.
• If you choose the option “Started on and still open”, the selection will then be made on all the open tasks with deadlines which started in the selected period and which correspond to the chosen segmentation.

Below the graph you will find a table divided into several parts. Each part represents a segmentation with the following information:

• The user’s department that is among the top 20 people who received the most tasks in the relevant segmentation.
• The affected user.
• The number of tasks completed within the time limit.For information: The counted tasks were not necessarily completed by the user, but were received by him
• The number of tasks completed outside of the time limit.For information: The tasks counted here were not necessarily completed by the user of the line, but they were received by him.
• The total number of tasks that have been received by the user.

For information: the table is not limited in terms of display, unlike the graph. The table displays all the data corresponding to the selection of segmentation and periods.

You can change view to have a pivot table by clicking on this icon:

You can also display the pre-configured pivot table with one row results. The objective is to access this vision with the result displayed and then change certain parameters to further analyze the result of a particular line.

To learn more about this type of table: See the section “Pivot grid” in Analytics.

This report also allows you to make the comparison between two periods. You must select this option in the period settings:

From then on, the graph(s) will highlight the evolution of the number of tasks completed on time and late by the top 20 users between the two selected periods.

You will again find below the graph a table divided into several parts. Each of the parts represents a segmentation with indicators seen previously:

The columns “Not missed deadlines” and “Missed deadlines” count the sum of the tasks of the two selected periods.

If the number of tasks has increased between period 1 and period 2, then the evolution is positive and there is a red arrow to indicate a negative marker, because the amount of tasks has increased.