You can automatically alert someone to let them know that a work item is now their responsibility.
Follow the steps below to complete this configuration:
- Open the desired process in the process editor.
- Select the task for which you want to send a notification to the responsible. You can perform this configuration on multiple tasks in a single process.
- Go to the “properties” tab and to the “execution” part.
- Activate the “Notify agent” option.
From then on, when running a work item of this process, the person responsible for this work item will receive a notification when the instance reaches the relevant task.
You can clear this notification by clicking “Ok, I got it” or go directly to the work item by clicking “View”.
