Roles on HEFLO

An access profile or user role defines the page access permissions and possible actions for a user configured with this role. By default, HEFLO has three types of native user roles: “Administrator”, “User” and “Portal only”. In this article, we will explain the difference between these roles, show how to […]

How to add a browser tab icon

HEFLO gives the possibility to customize the icon of the browser tab. The icon is an attribute of the environment, and you can change it on the page “Manage Environment”. Go to the page “Manage Environment”. On the environment management page, click on the favicon circular drop zone at the […]

Security Logs

HEFLO gives you the possibility to consult the security logs of your users in your environment. Go to the section: “Manage environment”. Click on: “Users and Authorization”. Go to the tab: “Logs”. Select the dates of the logs you want to see. Select the user concerned. If you don’t choose […]

Portal Attachments

HEFLO allows you to add attachments from your portal on work items you have created. Go to the portal. Go to “My Requests”. Select the relevant work item. Go to the tab: “conversations”. Add the desired attachment. The attachment will then be accessible in the work item by all executors […]

Users Logs

HEFLO gives you the possibility to consult the users logs in your environment. Go to the section: “Manage environment”. Click on: “Data Change Audit”. Select the dates of the logs you want to see. Select the user concerned. Choose the entity concerned. If you don’t choose any entity, then the […]

Conversations items

HEFLO allows you to create a recent items list on your work item conversations and emails. Go to the page that will contain the widget. Switch to edit mode. Add a widget type: “Recent Items”. Edit the widget. Choose “Conversations” in query. You can choose the processes and the people […]

Dark Mode

HEFLO gives the possibility to switch to dark mode. Go to your account. Enable Dark Mode. The mode will apply to all HEFLO pages and adapt to the theme of the environment.