Configure DocuSign integration

In this article we will show how to associate a DocuSign account with your HEFLO environment. Configure DocuSign integration Go to the page: “Manage Environment”. Click on the button: “Document signature”. Choose “DocuSign” in the signature provider selector. Then click on the “+” button. You must then provide various information. […]

Conditional start event

We can start a work item based on a condition by using a conditional start event. In HEFLO, this condition is linked to a record. In this article we will learn how to: 1- Create a process instance every time we add a row of data to the record or […]

Decision cube – Requestors

It is a pivot table that you can adapt to analyze the number of work items according to the criteria of your choice. The objective is to be able to analyze the number of work items from different possible angles to obtain the desired information. For example: If the database […]

Analytical reports

The automation and execution of your processes allow the generation of a database of your different work items. HEFLO gives you the possibility to use this information through dashboards to help you in your daily decision-making. To learn more about management dashboards: Tutorial: How to create a management dashboard. The […]

Deadlines – Requesters

This report highlights the top 20 requesters with the most overdue work items. It highlights overdue work items in red and on-time items in green.This only affects work items with a deadline. The goal is to quickly identify work items that require action and anticipate communication for the requester. This […]

Backlog – Requesters

This report highlights the requesters that create the most work items. These work items are still open. The objective is to analyze the origin of current work intensity. This report allows a comparison of segmentations. You can select up to 4 segmentations. The management of segmentations makes it possible to […]

Task Delays and Deadlines

This report highlights the top 20 users who have the most tasks with overdue deadlines that cause a delay for the relevant work item. This only affects work items with a deadline. The objective is to be able to check the performance of the team in the critical tasks of […]