Ranking

This report highlights the requesters that create the most work items.  The objective is to analyze the origin of work intensity. This report allows a comparison of segmentations. You can select up to 4 segmentations. The management of segmentations makes it possible to compare or highlight desired requesters. The periodic […]

Process Lead Time

The report highlights the top 20 processes that have the longest average execution time. The objective is to know the average execution time of work items per process. This report allows a comparison of segmentations. You can select up to 4 segmentations. The management of segmentations makes it possible to […]

Heatmaps

This report highlights the bottlenecks of a process directly on its BPMN diagram. The objective is to be able to quickly identify the tasks responsible for bottlenecks. You must select a period, a process and its version. The periodic filter considers work item tasks: If you choose the “Started on” […]

Bottlenecks

This report highlights the top 20 tasks that have the highest weighted average working time. This time takes into account the calendar associated with the process concerned. The objective is to highlight the tasks that create the most bottlenecks in the execution of the processes. This report helps you identify […]

Backlog – Chronometry and Volume

This report highlights the number of work items created in red and those that were completed in green. There is also a curve showing the evolution of the number of open work items over the selected period. The goal is to analyze the ratio of open and closed work items […]

Decision Cube – Teams

It is a pivot table that you can adapt to analyze the number of work items and sub-tokens executed according to the criteria of your choice. The goal is to be able to analyze the number of work items and sub-tokens from different possible angles to get the desired information. […]

Decision cube – Chronometry and Volume

It is a pivot table that you can adapt to analyze the number of tasks executed according to the criteria of your choice. The objective is to be able to analyze the data from different possible angles to obtain the desired information. For example: If the database contains 2 work […]

BPMN overview

What does BPMN mean? BPMN – Business Process Model and Notation, is a notation that illustrates processes in a simple and clear way, designed for managers, technical professionals, analysts, developers and people who work in the process. The BPMN notation has a wide set of elements and to facilitate understanding […]

How to use records in a process form

You can use data from one record to feed a selection field (also called a “combobox”) in a process form or even in another record’s edit form. Access the form editor. Click the “+” icon. In the Properties dialog box, click the “New” button. In the New Property dialog box, […]