Help Center

Cloning Custom Records

• 15

Control of File Count and Allowed File Types in Form Fields

• 19

Adding contextual information to a field using a “tooltip”

• 14

Automatically Assign a Task Responsible with AI

• 26

Using a Recording’s Properties to Automatically Fill a Form

• 25

Customize instance numbering in HEFLO

• 29

How to hide actions in a process execution with custom roles?

• 49

Modify and optimize your process documentation directly in the HEFLO editor

• 45

Using the “Scheduled” Status to Manage Your Process Instances in HEFLO

• 46

Grammar Checker and Text Rewriting

• 47

Automatically Translate Your Processes and Associated Fields

• 60

Automatically Insert a Report into a “Files Upload” Field

• 50

BPMN Modeling Course

• 54

Accessing HEFLO Academy via the HEFLO App

• 231

Task Ordering in PDF Documentation

• 63

Create a Button to Return to a Previous Task in a Form

• 87

Manage Custom Records from a “Record” Field

• 66

Managing Licenses for Additional Environments

• 71

Export custom queries

• 79

Export custom queries

• 0

Create and use a “Mind Map” diagram in HEFLO

• 89

Create and use Organizational diagrams in HEFLO

• 89

Customize automatic emails

• 77

Custom information for processes and tasks

• 82

Export a process book

• 79

Glossary

• 81

Create a documentation template

• 105

Restrict access to work items

• 78

Academic program

• 101

Send work item information automatically to Slack

• 76

Edit multiple users

• 87

RACI matrix

• 82

Fully use Artificial Intelligence functionality with your OpenAI account

• 106

Artificial intelligence – Create processes

• 97

Artificial intelligence – Generate documentation

• 120

Artificial intelligence – Search for information

• 122

Artificial intelligence- Integrate knowledge bases

• 131

Artificial intelligence – Use the chat tool to make basic requests for process executions

• 110

Artificial intelligence – Create commands to execute work items

• 141

Artificial intelligence – Create prompts for configuring process automation

• 63

Default Role SSO

• 101

Tutorial: Process Documentation

• 85

Tutorial: Process Automation

• 89

Tutorial: Process Automation

• 0

Webinar: Most common error messages on a process instance

• 86

User layout predifinition

• 125

Webinar: External data

• 122

Set up SSO

• 129

Configure a multiple choice text field

• 124

View forms with a visibility rule

• 136

DocuSign on HEFLO

• 163

Add a verification step before sending a document for signing on DocuSign

• 118

Monitorize pending envelopes

• 116

Customize a document by adding actions to perform on DocuSign

• 121

Send a DocuSign document template to sign

• 125

Send a document to sign on DocuSign

• 131

Send a report generated in HEFLO to sign on DocuSign

• 121

Configure DocuSign integration

• 135

Create a report with information of a record and send it by email

• 144

Create a report with information about a work item and send it by email

• 148

Conditional start event

• 118

Decision cube – Requestors

• 125

Import data to update a record

• 141

BPMN Overview

• 0

Configure the sender name of an automatically sent email

• 131

Analytical reports

• 219

Deadlines – Requesters

• 190

Backlog – Requesters

• 166

Task Delays and Deadlines

• 171

Deadlines

• 149

Tasks received versus finished

• 157

Ranking

• 154

Process Lead Time

• 157

Heatmaps

• 156

Bottlenecks

• 182

Backlog – Chronometry and Volume

• 160

Decision Cube – Teams

• 144

Decision cube – Chronometry and Volume

• 169

Get invoices for a HEFLO subscription

• 126

Automatically send information to users who run a process

• 121

Notify the requester of a work item of the progress of his request

• 170

Send a notification to the person responsible for a work item

• 131

Allow to cancel a work item

• 117

Fill in the information concerning the requester of a work item

• 121

BPMN overview

• 139

How to use records in a process form

• 140

Connection logs

• 127

Add multiple forms to a process task

• 145

Block the execution of a work item until an email is received

• 150

Link information and data between two work items

• 150

Trigger a third-party process during work item execution

• 151

Create multiple work items instantly

• 144

Deny return to previous task

• 123

Choose the person responsible for the next task

• 123

Automatically update a work item’s subject

• 121

Video 5 – Environment management

• 152

Video 4 – Process Landscape

• 150

Video 3 – Process portal and improvements

• 151

Video 2 – Process editor

• 156

Favorite work items in the task list

• 131

Use a BPMN 2.0 process to create and update your users and licenses in your environment

• 176

Force reset password

• 133

Block a user’s access to your environment

• 153

Update a record by running a process

• 164

Create business rules in records

• 192

Hierarchical level for “field” type participant definitions

• 143

Maximum number of executions of an event

• 141

Access to recently viewed work items

• 144

Substitution of a user during an absence

• 157

Quick access to last viewed work item

• 137

Send reports by email

• 194

Suspend a work item and current tasks deadline

• 179

Private: Marketplace

• 122

Improved view of work items in the Portal

• 143

List of work items initiated by department in the Portal

• 149

Upgrade the process version for a Work Item

• 168

Change the process of a Work Item

• 147

Control the visibility of comments in the portal

• 153

Automatic performer selection

• 154

Force the execution of a timer and conditional type event

• 150

Clone a Work Item

• 149

Archive feedback

• 161

Extra fields

• 164

Aggregate function in list widget

• 178

Roles on HEFLO

• 276

• 0

Search for active items in processes

• 157

Item archive function

• 172

List of process fields

• 158

Configure permission to suspend a deadline in a role

• 156

Archive a process

• 211

Favorite processes

• 155

Filter by Process on Widget: Work Items

• 193

How to add a browser tab icon

• 150

Security Logs

• 168

Portal Attachments

• 175

Data change logs

• 185

Conversations items

• 183

Dark Mode

• 174

How to delete an account on HEFLO

• 163

Tutorial : Two Factor Authentication

• 242

Private: How to start processes by rules and records

• 13

Creating field masks and regular expressions

• 189

How to configure work item validation

• 357

Creating email templates and attachments

• 393

Configure process authorization

• 374

Process Owner Functions

• 340

GDPR

• 368

BPMN Subprocesses and containers

• 343

BPMN Gateways

• 355

BPMN Tasks

• 363

BPMN Events

• 383

Work items list in responsive mode (Mobile)

• 343

Groups

• 352

How to use timer boundary events

• 416

How to start a process by TypeForm

• 403

Value Chain diagram

• 473

How to create a Slash Command to start processes

• 363

Invite users

• 432

How to send emails manually

• 388

Work item dialog

• 383

Viewing comments and emails

• 382

Attaching files to Work items

• 371

Work Items and Task Lists

• 405

Ad-hoc Subprocesses

• 443

Deadlines of processes and tasks

• 494

How to reuse processes

• 422

How to perform process automation tests

• 457

How to configure a web service call

• 390

Sending Emails

• 444

How to configure process message

• 425

Private: How to get the link of HEFLO Referral Program

• 51

How to start a process by timer

• 484

Licenses on HEFLO

• 514

How to start processes by email

• 557

How to start processes using web services

• 545

Web service connector

• 583

Introduction to Business Rules

• 524

Working with record lists

• 504

Creating forms

• 818

How to automate a business process

• 2572

How to create a record

• 563

Tutorial: Using BPMN timer events to start business processes

• 595

How to change the user language

• 513

How to import a sample process

• 531

Private: How to send an e-mail on a business process.

• 1

Tutorial: Attaching files to BPMN diagrams

• 550

Tutorial: Searching for cloud-based processes

• 477

How to change the label of a element

• 526

Changing your level of knowledge of BPMN

• 548

How to add a lane to a pool

• 577

Tutorial: Download the image of a process

• 530

Tutorial: Exporting BPMN diagrams

• 647

Tutorial: Business process documentation

• 1206

Tutorial: Improvement cycle and version control

• 577

Tutorial: Importing diagrams from the process library

• 543

Tutorial: Organizing business processes with categories

• 569

Enabling business process automation

• 612

How to attach an intermediate event on a task

• 616

Saving BPMN diagrams

• 624

How to change the type of an element

• 592

How to connect a black box pool

• 603

How to delete a project

• 0

How to create an environment

• 490

How to delete a process version

• 607

How to create a new version of a business process

• 558

How to change the logo

• 574

How to send feedback using the Portal

• 563

How to publish a business process on the Portal

• 684

How to delete a business process

• 544

How to add a label to a sequence flow

• 554

How to download an image of a business process diagram

• 878

How to import a BPMN file

• 774

How to create a business process

• 1101

How to change the name of a business process

• 559